Effective Date: 2026‑08‑26

Guangzhou R&M Machinery Co., Ltd.（hereinafter referred to as “we”, “us”, “our”）respects the privacy rights of all visitors to our website rmachinery.com (hereinafter referred to as “this Website”). This Privacy Policy explains how we collect, use, store, protect and process your personal information when you browse this website or submit inquiry forms through our website.

This website is a B2B product display website. We do not support online payment and online order‑placing functions. We only collect information voluntarily submitted by users through inquiry forms. By accessing and using this website and submitting an inquiry, you agree to the practices described in this Privacy Policy.

1. What information we collect

We only collect information that you actively provide to us when you fill in and submit our online inquiry form. The types of personal information may include but are not limited to: ‑ Your full name ‑ Company name ‑ Email address ‑ Phone / WhatsApp contact number ‑ Country, region, mailing address ‑ Product requirements, project description and other content you fill in within the message box of the inquiry form

We will not actively collect your sensitive personal data such as ID numbers, payment card information through this website. We do not automatically collect personal identifiable information from you when you simply browse the website.

When visitors browse the website, we may collect anonymous website access data such as browser type, device type, visiting country, page viewing records for website statistics, traffic analysis and website optimization. Such data cannot be used to identify a specific individual.

2. How we use your personal information

We use the information you submitted for the following legitimate business purposes only:

1. To receive, reply to and follow‑up your product inquiry, provide you with product information, quotation, factory introduction and related business communication.
2. To communicate with you about project requirements, technical parameters, sample and order‑related pre‑sales consultation.
3. To send business‑related emails such as quotation documents, product catalogues upon your request.
4. For internal business statistics, analyzing market demand and optimizing our product display and website content.
5. To reply your questions and maintain normal customer service.

We will not sell, rent or trade your personal contact information to any third‑party marketing agencies.

3. Information sharing and disclosure

We will not share your personal information with third parties except for the following circumstances:

1. Required by law, court order or regulatory authority; we shall comply with mandatory legal requirements.
2. It is necessary to protect our legitimate rights and interests, property safety and website security.
3. With your explicit consent, you authorize us to forward your information to our designated cooperative business partners.

Our website may contain links to external websites including YouTube, Facebook, LinkedIn, Instagram and other social media platforms. We are not responsible for the privacy rules of those third‑party websites. When you jump to third‑party sites, please read their respective privacy policies.

4. Data storage and data security

‑ Your inquiry‑submitted data will be stored on our authorized website hosting server. We take reasonable technical and administrative security measures to protect your personal information from unauthorized access, loss, leakage or tampering. ‑ Your personal business contact information will only be accessible to our authorized sales and customer‑service team for business follow‑up. ‑ We will retain your inquiry‑related data for as long as needed for business communication and after‑sales follow‑up. If you request deletion of your personal data, please contact us by email.

5. Cookie Notice

Our website may use cookies. Cookies are small text files stored in your browser, which help us understand visitor behavior and improve website experience. You can modify your browser settings to refuse or delete cookies. Disabling cookies will not prevent you from submitting inquiry forms on our website, but may affect partial page display experience.

6. Your rights

According to applicable data‑protection regulations (including GDPR for European visitors), you enjoy the following rights:

1. Right to access: you may ask us what personal data of yours we have stored.
2. Right to correction: you may request us to correct inaccurate personal information.
3. Right to deletion: you may request us to delete your personal information stored in our system.
4. Right to object: you may opt‑out of receiving our business‑related email replies.

If you want to exercise the above rights, please send your request to our official email: sales13@rmachinery.com. We will process your request within reasonable working time.

7. Children’s privacy

This website is oriented toward enterprise‑to‑enterprise industrial business. Our services are not targeted at minors under 18 years old. We will not intentionally collect personal information of minors.

8. Revision of this privacy policy

We reserve the right to update this Privacy Policy. When we make revisions, we will publish the updated version on this page together with the updated effective date. Please check this page regularly.

9. Contact us

If you have any questions, suggestions or disputes regarding this Privacy Policy or personal‑data processing, please contact us:

Guangzhou R&M Machinery Co., Ltd. Email: sales13@rmachinery.com tel:+8613660019014 Address: 3rd Floor, Building 3, No.386, Caixin Road, Lanhe Town, Nansha District, Guangzhou City, China