Política de Privacidade

1. Introduction

Top Color Packaging Printing Co., Ltd. (“we”, “us”, “our”) operates this website offering custom stickers and adhesive label printing services. This Privacy Policy describes how we collect, store, use, protect and share your personal data when you browse our website, submit inquiries, request samples or cooperate on orders. This policy complies with global data protection regulations including GDPR. By accessing and using our website, you agree to the data practices outlined within this policy.

2. Data Controller

Company Name: Top Color Packaging Printing Co., Ltd.

Email: [email protected]

WhatsApp / Mobile: +8613126851888

3. Personal Data We Collect

We only collect information you voluntarily submit to us:

Contact information: your full name, company name, email address, phone or WhatsApp number;
Business requirements: product specifications, material requirements, craft demands, order information, design files and sample requests;
Technical website data: IP address, browser information, device details, cookies and browsing behaviour;
Communication records: inquiry content, quotation conversations, production confirmation information and after-sales messages.

4. How We Use Your Information

Your personal data will only be used for legitimate business purposes:

Respond to your inquiries and provide relevant quotations;
Arrange sample making, production arrangement and order follow-up;
Process delivery, logistics arrangement and after-sales support;
Optimize our website, service and production solutions;
Comply with applicable legal and regulatory requirements.

5. Confidentiality of Designs

All brand logos, artwork and custom design files provided by customers are treated strictly confidential. Without your written consent, we will not disclose, share or use your exclusive designs for third-party business or marketing materials.

6. Data Sharing

We will not sell your personal information to unrelated third parties. We may share necessary data only with trusted service providers such as web hosting suppliers, logistics partners and communication tools. All relevant partners are required to protect your personal data.

7. Data Storage

We retain your data only for the period necessary to fulfil the purposes for which information was collected. Once the business communication or cooperation ends and data is no longer required, we will securely archive or delete your information in accordance with data protection rules.

8. Your Rights

You have the following rights relating to your personal data:

Request access to your stored personal information;
Request correction of inaccurate information;
Request deletion of your personal data;
Withdraw your consent for data processing at any time;
Submit relevant requests to us via our official email. We will respond within a reasonable timeframe.

9. Cookies

Our website uses cookies to improve browsing experience. You can adjust cookie settings via your web browser. Disabling cookies may affect partial website functions.

10. Data Security

We adopt reasonable technical and management measures to protect your personal data and prevent unauthorized access, leakage or misuse of information.

11. Policy Updates

We reserve the right to update this Privacy Policy. The latest version will be published on this page. Continued use of the website means you accept the updated policy.